簡單 生活 。 輕鬆 穿搭

Overseas Return Policy

發佈於 九月 13 2015

Return Policy: 

We guarantee your satisfaction. If you're not happy with your purchase,
simply return and get a refund or in exchange for other items.
The Item needs to be returned within 30 days after you receive it and
it should not be used.

Damaged/ Wrong item:

Please note we will require buyer to send us a photo of the damaged / wrong item in order to proceed with such return. We will give you a full refund (including international transactions) as well as the return shipping cost of our chosen shipping service. 

International buyers (outside of Taiwan) :

For buyers outside of taiwan, no return shipping fee is refundable except the "Damaged / Wrong item" case.

Please note we will require buyer to send us a photo of the damaged / wrong item in order to proceed with such return. Returns will be determined on a case by case basis.

If there is a problem, please contact us (service@dogyball.com) within 7 days of receiving the item(s). We can't be responsible for a change of mind or lost mail but if the mistake is ours, we will be glad to give full refund. 

***no shipping fee is refundable in any circumstances from outside of Taiwan. 
***Returns will be determined on a case by case basis.

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